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Terms & Conditions

1. General Terms 1.1 These Terms & Conditions apply to all users of the Orient Appliances website, including browsers, customers, and contributors of content. 1.2 By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the terms, then you may not access the website or use any services. 2. Products and Pricing 2.1 All products and services listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. 2.2 Prices for our products are subject to change without notice. 2.3 We make every effort to display product colors and images accurately; however, we cannot guarantee that your monitor's display will accurately reflect the actual product colors. 3. Orders and Payment 3.1 By placing an order on the Orient Appliances website, you are making an offer to purchase the product(s) in your cart. 3.2 We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized use of payment methods. 3.3 Payment must be made in full at the time of order using the payment methods provided on the site (e.g., credit/debit card, bank transfer, cash on delivery). 3.4 In case of any discrepancies in the price of your order due to technical errors, we will notify you, and you may either cancel the order or proceed with the corrected price. 4. Shipping and Delivery 4.1 We will make every effort to deliver products to the address specified in your order. 4.2 Delivery timelines are provided as estimates and may vary due to unforeseen circumstances such as delays by courier services or holidays. 4.3 Shipping costs will be calculated and displayed at the time of checkout, based on your delivery location. 5. Returns and Refunds 5.1 You may return products within 7 days of delivery if they are defective, damaged, or incorrect. The product must be in its original packaging and condition. 5.2 Refunds will be processed within [X] business days after receiving and inspecting the returned items. 5.3 We reserve the right to refuse a return if the item is not in its original condition or is returned after the return window. 6. Warranty 6.1 All products come with a manufacturer’s warranty, which will vary depending on the product. Details of each product’s warranty can be found on its specific page. 6.2 Warranty claims should be made directly with the manufacturer or through our customer service team. 7. Intellectual Property 7.1 All content on the Orient Appliances website, including text, graphics, logos, images, and software, is the property of Orient Appliances and is protected by copyright, trademark, and other intellectual property laws. 7.2 You may not copy, reproduce, distribute, or create derivative works from any part of the website without express written permission from Orient Appliances. 8. Privacy Policy 8.1 Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal data. 8.2 By using the website, you consent to the collection and use of your data in accordance with the Privacy Policy. 9. Limitation of Liability 9.1 Orient Appliances will not be liable for any direct, indirect, incidental, or consequential damages that arise from the use or inability to use the website or products. 9.2 We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. 10. Governing Law 10.1 These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan. 11. Changes to Terms 11.1 Orient Appliances reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the website. 11.2 Your continued use of the website following the posting of changes constitutes your acceptance of those changes.